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Efficient Salesforce.com-MS Dynamics NAV Data Integration Solution

 
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A Customer's Opinion: Detection Technology Oy

Detection Technology Oy (DT) is a global X-Ray detection and imaging solution provider, which contributes to the improvement of people's health and safety through its products, services and innovations.

They design, manufacture and market silicon based photodiodes and X-Ray detectors for Medical, Security and Industrial imaging. These high performance products are based on DT's proprietary solid-state detector technology. Detection Technology is a supplier to the leading X-Ray equipment manufacturers worldwide.

DT has 200 employees in their offices in Oulu and Espoo, Finland; Beijing, China; Hong Kong; and Boston, USA.

The Solution

  • They are using the Professional Edition of Salesforce.com
  • They have MS Dynamics NAV2009
  • Their offices are based in Finland with two locations, China, USA/Boston, Beijing, Thailand and HongKong. MS Dynamics NAV will run centrally in Finland for all locations - but with different NAV Companies
  • They are using multicurrency in salesforce.com

They are using RapidiOnline to integrate
  • Customers in MS Dynamics NAV with Accounts in salesforce.com (two-ways).
  • Items and Pricing (incl. specific pricelists) are coming over from NAV to Salesforce.com.
  • Changes to Products in SFDC are also updated back into NAV
  • Sales History (Invoices and Credit Memo's) are transferred from NAV to SFDC (for visibility and reporting)
  • Payment History is transferred from NAV to SFDC (for visibility and reporting)
  • Sales Orders tranferred from MS Dynamics NAV to salesforce.com.


I can sincerely recommend RapidiOnline for data transfer and sync between Salesforce and NAV. By using this tool our sales people do not have to use the complicated NAV user interface at all, because all the customer, product, orders, invoices and even ledger entries have been brought visible in an easy way to SF by RapidiOnline. We operate an environment currently having two NAV instances running and RapidiOnline even helps us to keep our NAVs synchronized with each other when it comes to the customer and product information.

Kari Hyvärinen,Vice President, Security and Safety Business Unit at Detection Technology Oy










MS Dynamics NAV Integration: Support for NAV 2013 WebServices

 
msdynamicsnav2013supportGreat news regarding our MS Dynamics NAV Integration: We are happy to announce that we now have support for using the MS Dynamics NAV 2013 WebServices. This mean we will now able to integrate your MS Dynamics NAV 2013 with other systems such as salesforce.com CRM, other MS Dynamics NAV databases etc.

We support read and writing data to MS Dynamics NAV 2013 using web services.

We support web services enabled by publishing a Page object in NAV 2013. In this way you can easily insert data in NAV 2013 in a consistent way and be sure that all validations are run when data is inserted.

You can find some more documentation here: MS Dynamics NAV Web Services

Blog post you might find interesting: How to access MS Dynamics NAV











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