What makes the best Salesforce-Microsoft Dynamics AX integration?

Posted by Henning Lund on Wed, May 25, 2016

Once you have invested in top rated CRM and ERP systems such as Salesforce and Microsoft Dynamics AX, you need the two systems to communicate in order to get the most out of your investment (see my blog article about top 4 reasons for integrating ERP and CRM). But do you know how to choose the best Salesforce-Microsoft Dynamics AX integration?
And in reality, this is an even broader question, because many companies have more than just one integration, so even though there is an import/export framework in AX, how does this play together with all the other integrations?

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Tags: Salesforce.com Integration, Microsoft Dynamics ERP, Microsoft Dynamics AX, Salesforce, Microsoft Dynamics

Boost Salesforce user adoption in 4 easy steps

Posted by Henning Lund on Fri, May 13, 2016

You have selected Salesforce to complement your Microsoft Dynamics ERP and get rid of old, disconnected processes. You are ready to get it implemented, or you might even have implemented it. Top management’s ambitions and expectations are sky high. They simply cannot wait to reap the benefits of their investment. This leaves a lot of pressure on your shoulders, because you know better! You know that unless you convince your salespeople to use the system, your chances of success are fairly thin: if it becomes a database that nobody wants to update and maintain, it will be a wasted investment.

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Tags: Salesforce.com Integration, Salesforce, Microsoft Dynamics

7 steps to successful Salesforce - Microsoft Dynamics integration

Posted by Henning Lund on Mon, May 09, 2016

Data integration can be complex and I have seen data integration projects become a complete mess. In my mind, the success of your data integration project starts with the quality of your data. Make sure to do a thorough data clean up before you get started, because your integration project will not solve your data quality issues, it will only make them more visible. Then when data quality is in place, you can easily avoid troubles by following a structured approach and defining the touchpoints and data integration routes you want to support.

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Tags: Data Integration, Cloud Data Integration, Salesforce, Microsoft Dynamics

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