Boost Salesforce user adoption in 4 easy steps

Posted by Henning Lund on Fri, May 13, 2016

You have selected Salesforce to complement your Microsoft Dynamics ERP and get rid of old, disconnected processes. You are ready to get it implemented, or you might even have implemented it. Top management’s ambitions and expectations are sky high. They simply cannot wait to reap the benefits of their investment. This leaves a lot of pressure on your shoulders, because you know better! You know that unless you convince your salespeople to use the system, your chances of success are fairly thin: if it becomes a database that nobody wants to update and maintain, it will be a wasted investment.

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Tags: Salesforce.com Integration, Salesforce, Microsoft Dynamics

7 steps to successful Salesforce - Microsoft Dynamics integration

Posted by Henning Lund on Mon, May 09, 2016

Data integration can be complex and I have seen data integration projects become a complete mess. In my mind, the success of your data integration project starts with the quality of your data. Make sure to do a thorough data clean up before you get started, because your integration project will not solve your data quality issues, it will only make them more visible. Then when data quality is in place, you can easily avoid troubles by following a structured approach and defining the touchpoints and data integration routes you want to support.

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Tags: Data Integration, Cloud Data Integration, Salesforce, Microsoft Dynamics

Top 4 reasons for ERP and CRM integration

Posted by Henning Lund on Fri, Apr 29, 2016

I hate being the witness of a good investment not being fruitful. Throughout my career in the ERP world, I have seen many companies take the big step and heavily invest in new ERP and CRM systems – some simultaneously, some step wise. The benefits of each system separately are undeniable, and can by themselves make a huge difference in a company’s operations. In many projects, integrating the two systems is part of the initial vision.

However, many organizations refrain from performing the integration. Why? Often because the initial investment in the two systems has been bigger than planned and has utilized a great deal of the resources, time, and budget – sometimes more than originally allocated. So, the integration of the two systems might be set aside for a shorter or longer period. But is it wise? Combined together however, these two systems can help companies take an exponential leap.

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Tags: Data Integration, Cloud Data Integration, Salesforce, Microsoft Dynamics

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