Getting the full potential out of Salesforce.com & increasing sales

Business Needs

• Easier way to access data from ERP system from anywhere
• Up-to-date and accurate information on customers and dealers
• Faster and more up-to-date reports on sales and inventory
• Help and support in getting salesforce.com and NAV to work together
• Flexible integration that can support a growing Business

Solution

• Account/Customer two-way Integration
• Up-to-date product inventory available in SFDC
• All Pricelists automatically updated in SFDC
• Open Sales Orders transferred and kept up-to-date in SFDC
• Sales History and Payment History inside SFDC
• Order Entry in SFDC with automatic transfer to NAV

Results

• Data accessible from anywhere anytime
• Homespice Decor can now market, respond and up-sale more effectively to their customers due to having more up-to-date and accurate data available
• Saving half a full time job a week because of more efficient work routines
• 100% full use of salesforce.com
• Saving NAV licenses
• Smooth Implementation with help and support