10 cases: why integrate Salesforce and Microsoft Dynamics?

Posted by Henning Lund on Thu, Nov 24, 2016

When companies want to integrate their Salesforce with an ERP, they always have a good reason to do it, a crucial need to solve a time-consuming and/or expensive pain and a hope to make their organization more effective. Typically, they want to:

  • Achieve a full, 360-degree customer overview.
  • Streamline processed and increase efficiency.
  • Remove all manual re-keying of data.
  • Boost user adoption.

Do they achieve their goal? Yes, and often even more than what they had foreseen. We’ve asked 10 of our customers to summarize the benefits they have achieved from integrating Salesforce with their Microsoft Dynamics ERP system.

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Tags: Data Integration, Salesforce, Microsoft Dynamics, CRM, ERP, system integration

Is your data integration solution future-proof?

Posted by Henning Lund on Wed, Nov 16, 2016

 What is the best solution to integrate your systems? Maybe you have started investigating the different integration solutions available on the market. It can be difficult to understand which one is best suited to your organization’s needs. However, although there are many solutions and options out there, it often boils down to 2 options: either you go ahead and build your own custom-made integration (maybe in collaboration with your partner), or you choose one of the pre-configured data integration platforms available from different vendors. How do you choose? I mean, what should you prioritize when you evaluate the solutions? In my opinion, one thing you should ALWAYS consider is whether the solution is built to support your company needs today AND in the future.

So, how do you ensure that your solution is future-proof? Very often, you can sum it up to a series of just 3 questions:

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Tags: Data Integration, CRM, ERP, system integration

How easy is it to integrate Salesforce with your ERP system?

Posted by Henning Lund on Wed, Nov 09, 2016

Salesforce has for years made an effort to make it easy for other applications to connect with their system. They even help vendors sell their certified add-on applications via the AppExchange. The web service API for Salesforce.com is often used to build integrations between Salesforce.com and other systems, for example to integrate with ERP systems such as Microsoft Dynamics, e-conomic, etc. If you are considering to use the API access for salesforce.com to build your own, custom-made Salesforce-ERP integration, maybe with the help of your partner? Have you also considered a data integration platform?

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Tags: Data Integration, Salesforce, ERP, Salesforce-ERP

Top 8 questions about data integration

Posted by Henning Lund on Thu, Nov 03, 2016

Will you gain any value from integrating systems? Aren’t data integration projects typically very long and expensive, and doomed to fail? Let’s take a closer look at it and bust the myths.

1.    What is data integration?

You can read thick reports about data or system integration, but data integration itself is simply about moving data between two or more systems.

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Tags: Data Integration, RapidiOnline, CRM, system integration

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