RAPIDI (Rapid Solucions S.L.) ("Rapidi") is a provider of cloud data integration solutions and services. Rapidi can be contacted by email (info [at] rapidionline [dot] com) or telephone (+45 73 84 85 50)).
Rapidi is committed to maintaining the trust and confidence of our customers and visitors to our website. In particular, we want you to know that we are not in the business of selling or renting individuals' personal data to other companies for marketing purposes. In this Privacy Policy, we provide detailed information on when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others, how long we will keep it and how we keep it secure.
In some instances, we rely on our channel partners to fulfill product trials and information requests and provide customers and prospective customers with information about RAPIDI and its solutions and services. To do this, we may pass your information to them for that purpose only, and they are prohibited from using that information for any other purpose.
We sometimes hire vendor companies to provide limited services on our behalf, including packaging, mailing, and delivering items, sending postal mail, providing technical support, and processing event registrations. In addition, we may use third-party information or technology in our products and disclose customer information to such third parties solely for the purposes of fulfillment, support, or audit by such third parties. We may also license/transfer or sell off our technology to third parties, and in connection with such transitions, we may disclose customer data to the transferee.
If you require further information on the channel partners, vendor companies, or third parties to whom your information may have been passed please contact info [at] rapidionline [dot] com.
Because we have a global presence, your personal information may be shared with other offices or subsidiaries within Rapidi in Europe, USA, Australia, and elsewhere. The data protection laws in these countries may be more or less extensive than laws in the country in which you are located. However, all offices of Rapidi are governed by this Privacy Policy and will use your personal information only as set forth in this policy. At your request, we can provide you with data protection details of the countries relevant to you.
By using our website and providing us with your personal data, you consent to this transfer of your personal data.
We may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary in connection with a sale, merger, transfer, exchange, or other disposition (whether of assets, stock, or otherwise) of all or a portion of our business and/or the business of our subsidiaries or to (1) conform to legal requirements or comply with legal process served on us or this web site; (2) protect and defend our rights, property and this web site; (3) enforce our agreements with you, or (4) act in urgent circumstances to protect the personal safety or the public.
Our website does not offer information intended to attract children. We do not knowingly solicit personal information from children under the age of 13.
When you submit any form on RapidiOnline.com, we use a secure server. The secure server software (SSL) helps protect your information as it travels over the internet by encrypting that information before it is sent to us. We have also implemented industry-standard security mechanisms and procedures to protect data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
A cookie is a small text file containing information that a website transfers to your computer's hard disk for record-keeping purposes. Cookies allow us to analyze our site traffic patterns and provide a user-friendly registration and log-in process. A cookie cannot give us access to your computer or to information beyond what you provide to us. Most web browsers automatically accept cookies. Consult your browser's manual or online help if you want information on restricting or disabling the browser's handling of cookies. If you disable cookies, you can still view the publicly available information on our website, but you will not be able to take advantage of offers or activities requiring a Rapidi Account, which includes accessing customer-only support areas. If you are using a shared computer and you have cookies turned on, be sure to log off when you finish.
From time to time, we may encourage our customers and website visitors to tell a friend about Rapidi products, services, or events. If a customer or visitor chooses to refer a friend to us, we will use that friend's information only for the purposes of sending Rapidi and RapidiOnline-related information to that friend. We will use the information only once and it will not be stored in our systems.
Our website contains links to information on other websites. We do not have any control over these other websites, and therefore we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, consult that site's privacy statement.
You can update or correct your contact information on MyRapidi (myrapidi.com / eu.myrapidi.com / us.myrapidi.com) Go to Settings > My Personal Profile and edit your information.
If you do not remember your password click "Reset password" and an email will be sent to you asking you to reset your password. Follow the instructions given in the email. If you do not remember your username please contact us at info [at] rapidionline [dot] com.
You are entitled to access the personal information that we hold. Email your request to our data privacy team at info [at] rapidionline [dot] com.
For EU members: GDPR Right to Accessibility, Deletion, Portability, and Rectification
If you are an individual from the European Union, you are entitled to additional protection through the General Data Protection Regulation (GDPR). GDPR entitles you to access your personal data, as well as demand to receive this data or that we rectify or delete this data. To exercise your right to accessibility, rectification, portability, and deletion, send an email to info [at] rapidionline [dot] com.
Should Rapidi not comply with the GDPR requirements, you are entitled to lodge a complaint to a Data Protection Authority.
If you are an individual from the European Union, you are entitled to additional protection through the General Data Protection Regulation (GDPR). GDPR entitles you to access your personal data, as well as demand to receive this data or that we rectify or delete this data. To exercise your right to accessibility, rectification, portability, and deletion, send an email to info [at] rapidionline [dot] com.
Should Rapidi not comply with the GDPR requirements, you are entitled to lodge a complaint to a Data Protection Authority.
Rapidi is hosted by Amazon Web Services (AWS). We provide the following hosting centers:
Rapidi uses OpSourced (RailsMachine) as a partner for monitoring and maintenance of Rapidi’s hosting environment at AWS. OpSourced complies with the EU US Privacy Shield Framework set forth by the United States Department of Commerce with respect to the collection, use, and retention of Personal Data transferred from the European Union and the United Kingdom to the United States.
By using our website, you consent to the collection and use of the information you provide to us as outlined in this Privacy Policy. We may change this Privacy Policy from time to time and without notice. If we change our Privacy Policy, we will publish those changes on this page.
Latest update: November 2022
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