Open Office Hours

Learn how to work with MyRapidi.
Free weekly 30-minute sessions where Rapidi's integration specialists
share practical knowledge on getting the most from MyRapidi.

SEE THE FULL SCHEDULE

What Are Open Office Hours?

Open Office Hours are free, focused learning sessions exclusively for Rapidi customers. Each week, our integration specialists host a 30-minute session on a specific topic—from mastering the MyRapidi interface to configuring complex transfer patterns.

These aren't webinars or product demos. They're practical, hands-on sessions designed to help you become more self-sufficient with your integration. You'll see real configurations, ask questions, and walk away with knowledge you can apply immediately.

Why We Created This

After nearly 30 years of building integrations for Salesforce and Microsoft Dynamics, we've learned something important: the most successful integrations are managed by teams who truly understand how they work.

Open Office Hours puts our expertise directly in your hands. Whether you're new to Rapidi or looking to extend an existing integration, these sessions help you build confidence and capability—so you can handle more on your own while knowing we're here when you need us.

What to Expect

  • 30 minutes of focused content on a single topic
  • Live demonstrations inside the MyRapidi interface
  • Q&A time to address your specific questions
  • Practical tips you can apply to your own integration
  • Small group format for meaningful interaction

Who Should Attend

These sessions are ideal for:

  • Administrators managing your Rapidi integration day-to-day
  • IT team members are responsible for maintaining the integration
  • Business users who want to understand how data flows between systems
  • Anyone new to Rapidi, looking to get up to speed quickly

 

The different levels

  • Beginner: New to Rapidi - can navigate the basics, but needs guidance to build or change transfers confidently.
  • Intermediate: Comfortable in Rapidi - can build and edit transfers, use core features, and troubleshoot common issues using logs.
  • Advanced: Rapidi power user - designs scalable, reusable setups and handles complex patterns, edge cases, and performance considerations.

 

Upcoming Sessions

Register for the live sessions listed below. Tune in often, as we are constantly adding new sessions, or subscribe to our product updates newsletter, and you will receive notifications for new sessions for you to attend.

webinar OOH 12 february 2026

Field Mappings

30-minute practical session on mapping the different fields. Mapping patterns, type conversions, conditional defaulting, and lookups.

REGISTER
19 february 2026

Timestamps & RTI

30-minute practical session on how Rapidi detects changed records using timestamps/Source Control fields and how RTI (Runtime Information Register) stores the last processed value per transfer.

REGISTER
26 of february

Continue on Error & Data Errors

30-minute practical session on how to use Continue on Error without hiding problems, how to interpret Data Errors, and how to reprocess safely after fixing root causes.

REGISTER
OOO-05-03-26

Logs & Runs

30 min session on troubleshooting flow, where to look first, how to read run logs efficiently, and how to isolate whether the issue is source, mapping, or destination.

Register
OOO-12-03-26

Link Storage Deep Dive

30-minute practical session on how to design Link Storages for stable cross-referencing (ERP IDs ↔ CRM IDs), naming conventions, when to create new LS vs reuse, and how to import/export safely.

REGISTER
webinar on scheduling

Scheduling

30-minute practical session on how to structure schedules, pick run windows, prevent overlaps, and design dependencies (what must run first, what can run in parallel).

REGISTER
webinar on triggers

Triggers & Near-Real-Time Patterns

30-minute practical session to learn when to trigger runs (and when not to), patterns for fast-but-safe syncs.

REGISTER
OOO-09-04-26

Tags & Reusability

30-minute practical session on how to use Tags to parameterize transfers so the same logic can run across multiple companies or regions without copying designs.

REGISTER
OOO-30-04-26

Albert AI Agent

30-minute practical session on how to work and take advantage of the Albert AI Agent inside MyRapidi to decode and re-solve errors faster, automate tasks, and jobs to make your daily work easier and more efficient.

REGISTER
OOO-07-04-26

Rapidi MCP Server

30-minute practical session on how connect Rapidi MCP Server with your preferred LLM.

REGISTER
OOO-05-02-26-1

Connections: Salesforce & HubSpot

30 min practical session on how to connect Salesforce to Rapidi the right way: authorize from MyRapidi, choose the correct user, and when you need to re-authorize

Watch Replay
OOO-29-1-26-2

Connections: Dynamics 365 ODATA Cloud

30 min session on how to set up a clean D365 BC OData connection in MyRapidi using OAuth2 (Azure AD), including the Azure App Registration + permissions, then Test + Read Design in Rapidi

Watch Replay
open office hours

Rapidi Transfer Design 101

30 min session on how to structure transfers, choose actions, and set patterns like “add/update” so you don’t create duplicates. Source vs destination, objects/entities, transfer steps, read vs write, design vs runtime

Watch Replay
OOO-15-1-26-1

MyRapidi Walkthrough

30-min session on how to get a quick overview of the MyRapidi Interface. We will walk through the interface together, showing you where everything lives and how the key components work together. Perfect if you're new to Rapidi or want a refresher on the configuration interface.

Watch Replay

Can't Make a Live Session?

You can just register for your desired live session anyway. We will send you the recording afterwards. However, we intend to run sessions on a rotating schedule. If you miss one, it will come around again.

You can also contact your Rapidi contact to suggest topics you'd like us to cover.

Questions?

Contact us at support@rapidionline.com if you have questions about Open Office Hours or would like to suggest a topic.