By Henning Lund - August 04, 2020
More and more companies implement Configure, Price, Quote (CPQ) solutions. These applications are clever tools that allow sales teams to produce detailed and accurate sales quotes for their customers.
Many software providers offer some sort of CPQ solution. If you are already using Salesforce, you probably know their CPQ solution.
CPQ systems are like any other systems. The better the data they process, the better you will benefit from your system. Your CPQ system will work best with accurate and reliable product data. CPQ needs accurate product information to work optimally.
However, product-related data is often stored in a company's Enterprise Resource Planning (ERP) system. In order to feed their CPQ application with all relevant data, companies need to get this information from the ERP system. Data integration is the key.
Salesforce offers a CPQ solution as a part of their offering. Salesforce CPQ is hosted within the Salesforce Sales Cloud platform. By using Salesforce CPQ, sales teams are given the ability to configure products matching their customers' needs and requirements. They can then apply pricing and various discounts before sending quotes or proposals to their clients.
This automation considerably improve business processes. The optimization is especially strong with Salesforce CPQ as it is fully integrated with Salesforce CRM. This means that the quote to cash (QTC) process can be done from within Salesforce.
What happens if you do not store all product and pricing information in Salesforce? What if you store it in your ERP solution instead? You need to get this data from your ERP into Salesforce in order to feed your CPQ application.
It can easily done with a simple data integration solution such as RapidiOnline. By getting the product and pricing information from your ERP into CPQ, you will get even larger benefits.
How should you build their data process flow of product and pricing information between salesforce.com and their ERP system? Many companies have doubts
Most of the time, CPQ - ERP integration is built around the following principles:
Your processes might require a different setup, which is also possible with RapidiOnline.
Salesforce CPQ can easily be integrated with ERP solutions such as Microsoft Dynamics (AX, NAV, GP, 365 Business Central and 365 for Finance & Operations). Data integration platform like RapidiOnline require no programming.
With RapidiOnline, this entire data synchronization process can be setup and automated with best practice integration templates as the starting point. It can also be done real time. It is fast, robust, flexible and secure.