Open Office Hours

Learn how to work with MyRapidi.
Free weekly 30-minute sessions where Rapidi's integration specialists
share practical knowledge on getting the most from MyRapidi.

SEE THE FULL SCHEDULE

What Are Open Office Hours?

Open Office Hours are free, focused learning sessions exclusively for Rapidi customers. Each week, our integration specialists host a 30-minute session on a specific topic—from mastering the MyRapidi interface to configuring complex transfer patterns.

These aren't webinars or product demos. They're practical, hands-on sessions designed to help you become more self-sufficient with your integration. You'll see real configurations, ask questions, and walk away with knowledge you can apply immediately.

Why We Created This

After nearly 30 years of building integrations for Salesforce and Microsoft Dynamics, we've learned something important: the most successful integrations are managed by teams who truly understand how they work.

Open Office Hours puts our expertise directly in your hands. Whether you're new to Rapidi or looking to extend an existing integration, these sessions help you build confidence and capability—so you can handle more on your own while knowing we're here when you need us.

What to Expect

  • 30 minutes of focused content on a single topic
  • Live demonstrations inside the MyRapidi interface
  • Q&A time to address your specific questions
  • Practical tips you can apply to your own integration
  • Small group format for meaningful interaction

Who Should Attend

These sessions are ideal for:

  • Administrators managing your Rapidi integration day-to-day
  • IT team members are responsible for maintaining the integration
  • Business users who want to understand how data flows between systems
  • Anyone new to Rapidi, looking to get up to speed quickly

 

The different levels

  • Beginner: New to Rapidi - can navigate the basics, but needs guidance to build or change transfers confidently.
  • Intermediate: Comfortable in Rapidi - can build and edit transfers, use core features, and troubleshoot common issues using logs.
  • Advanced: Rapidi power user - designs scalable, reusable setups and handles complex patterns, edge cases, and performance considerations.

 

Upcoming Sessions

Register for the live sessions listed below. Tune in often, as we are constantly adding new sessions, or subscribe to our product updates newsletter, and you will receive notifications for new sessions for you to attend.

OOO-29-1-26-2

Connections: Dynamics 365 ODATA Cloud

30 min session on how to set up a clean D365 BC OData connection in MyRapidi using OAuth2 (Azure AD), including the Azure App Registration + permissions, then Test + Read Design in Rapidi

REGISTER
OOO-15-1-26-1

MyRapidi Walkthrough

30-min session on how to get a quick overview of the MyRapidi Interface. We will walk through the interface together, showing you where everything lives and how the key components work together. Perfect if you're new to Rapidi or want a refresher on the configuration interface.

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open office hours

Rapidi Transfer Design 101

30 min session on how to structure transfers, choose actions, and set patterns like “add/update” so you don’t create duplicates. Source vs destination, objects/entities, transfer steps, read vs write, design vs runtime

Watch Replay
OOO-05-02-26-1

Connections: Salesforce & HubSpot

30 min practical session on how to connect Salesforce to Rapidi the right way: authorize from MyRapidi, choose the correct user, and when you need to re-authorize

REGISTER

Can't Make a Live Session?

You can just register for your desired live session anyway. We will send you the recording afterwards. However, we intend to run sessions on a rotating schedule. If you miss one, it will come around again.

You can also contact your Rapidi contact to suggest topics you'd like us to cover.

Questions?

Contact us at support@rapidionline.com if you have questions about Open Office Hours or would like to suggest a topic.