Connecting Salesforce with Microsoft Dynamics 365 ERP can transform how your teams work -breaking down silos, eliminating double data entry, and giving everyone access to the same up-to-date information. But where do you start?
After decades of helping companies integrate their business systems, here’s the proven three-step approach we use at RAPIDI to get Salesforce and Dynamics 365 ERP working together, fast.
Step 1: Discover and Align
Start by getting everyone on the same page. Before you touch any software, clarify your goals and scope:
- What business processes do you want to connect?
- Which systems, tables, and objects are involved?
- What data should flow between Salesforce and Dynamics 365?
This is the moment to map out your current processes and decide how they’ll work once integrated. The goal: make sure the integration fits your real-world needs—not just what’s technically possible. Once you’ve defined the scope, document it in an integration brief. This keeps everyone aligned and sets you up for a smooth project.
Step 2: Design and Build
With your plan in place, it’s time to get hands-on:
- Connect to your systems (cloud or on-premise—RAPIDI handles both).
- Use pre-built mapping templates to quickly set up common data flows (customers, contacts, orders, invoices, payments, etc.).
- Customize as needed—adjust field mappings, add transformation rules, or include custom objects and fields from your ERP.
You don’t need to write code or start from scratch. Templates cover most scenarios, but you can tweak them to match your unique requirements. At this stage, you’ll test everything in a safe environment and build a test plan for your real business cases.
Step 3: Validate and Operate
Now, it’s time to make sure everything works as expected:
- Run end-to-end tests in your test environment, covering both everyday scenarios and edge cases.
- Check that data syncs correctly—from customer records to transactions and payments.
- Go live once you’re confident everything is running smoothly.
After launch, continuous monitoring ensures your integration continues to work as your business grows and changes. With expert support from RAPIDI, you’ll always have someone to help if questions or issues pop up.
Why Integrate Salesforce and Dynamics 365 ERP?
- Elimination of data silos—everyone works with the same information.
- Smarter selling—sales teams can see real-time orders, inventory, and payment status in Salesforce.
- Faster quoting and order processing—product catalogs sync automatically, and closed deals flow straight into the ERP.
- Accurate invoicing and fewer errors—finance teams get up-to-date deal data, reducing manual entry.
You’ll also be ready to handle more complex scenarios, like integrating multiple ERP companies with one Salesforce org, thanks to flexible routing and tagging.
Ready to Get Started?
Integration doesn’t have to be complicated. With the right approach and support, you can connect Salesforce and Dynamics 365 ERP in just three steps—and start seeing results fast.
Want to learn more or see a live demo? Reach out to our team. We’re here to help you every step of the way.
Frequently Asked Questions: Integrating Salesforce with Dynamics 365 ERP Using RAPIDI
What’s the easiest way to integrate Salesforce with Dynamics 365 ERP using RAPIDI?
RAPIDI offers a no-code integration platform with ready-made templates for Salesforce and Dynamics 365 ERP. This means you don’t need to build everything from scratch or write custom code—just plug in, configure, and you’re ready to sync data.
Can RAPIDI keep my Salesforce and Dynamics 365 ERP data in sync in real time?
Yes! RAPIDI’s platform supports automated, scheduled, and near real-time data synchronization between Salesforce and Dynamics 365 ERP, so your teams always have the latest information in both systems.
Does RAPIDI support custom objects and fields in my integration?
Absolutely. RAPIDI can handle both standard and custom objects/fields in Salesforce and Dynamics 365 ERP. You can use the pre-built templates as a starting point and easily add or map custom fields—no coding required.
How does RAPIDI handle data mapping and transformation between Salesforce and Dynamics 365 ERP?
RAPIDI’s platform comes with pre-configured mapping templates for common business processes. You can adjust these templates, map fields, and apply transformation rules to fit your unique business needs—all within an intuitive interface.
What common integration challenges does RAPIDI help me avoid?
RAPIDI is designed to eliminate manual data entry, reduce errors, and prevent duplicate records. With built-in support, expert guidance, and continuous monitoring, RAPIDI helps you avoid the usual integration headaches and keeps your systems running smoothly.
About the author
Beate Thomsen, Co-founder & Product Design
As Co-Founder of the Rapidi Data Integration platform, Beate has spent over 2 decades on its development, building it around her motto: 'keep it simple, functional yet beautiful.' She holds a Master Degree in IT, Management and Communication and always sees herself as neverending business development entrepreneur with the passion for helping businesses transform, grow and streamline their business operations through Rapidi.
