Choosing the right data integration solution can be crucial to get the most out of your Salesforce and Microsoft Dynamics ERP. Jimmy Mathew, Salesforce Administrator at AliMed quickly learnt that you not only need the best available solution, you also need a data integration partner that is expert in the systems you want to integrate - in his case Salesforce and Microsoft Dynamics AX.
Mathew and his team started by evaluating Jitterbit to resolve their Salesforce - Microsoft Dynamics AX data integration challenges. However, they soon discovered that it did not account for the quirks in AX, and didn’t help with their data integrity problems, it just wanted to synch record by record. “Once we started to implement, we discovered all these restrictions, and it just turned out not to be feasible. Worse than that, when we did our first test, after 7 or 8 months of design and development, it failed miserably”, says Mathew.
He realized that you need an integration partner that understands the quirks of the ERP, such as AX timestamps. With RapidiOnline, they were finally able to exchange accurate data.
Mathew remembers "we were focused on the cheapest integration solution, anything that could connect AX to Salesforce. But, at times, the cheapest is not best. You need an integration partner that understands the quirks of the ERP, such as AX timestamps. With Rapidi, we are finally exchanging accurate data.”
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Henning Lund
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