Salesforce is rolling out new security measures that will affect how all integrations—including those with Rapidi—connect to Salesforce. These changes start on August 28, 2025, for new Salesforce organizations and early September 2025 for existing ones. If you use Rapidi to connect Salesforce with other systems, you need to act now to avoid disruption.
Read this article to learn what steps to take.
Summary
Salesforce is implementing new security measures starting August 28, 2025, for new organizations and early September 2025 for existing organizations. These changes will restrict the use of uninstalled connected apps. If your Rapidi integration relies on a connected app that hasn't been explicitly installed in your Salesforce organization, it may stop working.
To avoid disruption, Rapidi customers need to install the Rapidi app in their Salesforce organization, even if it currently appears under Connected Apps OAuth Usage. This is a one-time action.
To do this, go to Setup → Apps → Connected Apps → Connected Apps OAuth Usage in Salesforce, and click "Install" next to Rapidi. If you need assistance, contact Rapidi Support.
What’s Changing?
Restriction on Uninstalled Connected Apps
- Salesforce will block the use of any uninstalled connected app unless the user has the special “Approve Uninstalled Connected Apps” permission.
- For most customers, this means that if your integration relies on a connected app that has not been explicitly installed in your Salesforce org, it may stop working.
What does this mean for Rapidi Customers?
Rapidi integrates with Salesforce through integration users and connected apps. Some customers currently use integration users without necessarily installing the Rapidi app. Under the new Salesforce rules, this setup will no longer be sufficient:
- If the Rapidi connected app is not installed in your Salesforce org, your integration may be blocked.
- The only way to ensure uninterrupted operation is to install the Rapidi app in your Salesforce org.
- Simply relying on the integration user’s existing authorization will not bypass this restriction.
Actions Required
To avoid disruption of your Rapidi–Salesforce integration, we recommend:
1. Check the Rapidi App status:
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- In Salesforce, go to Setup → Apps → Connected Apps → Connected Apps OAuth Usage.
- If Rapidi appears here (as illustrated below), it means your integration user has authorized it.
2. Install the Rapidi App:
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- Even if Rapidi shows under OAuth Usage, you still need to install it.
- On the same page (Connected Apps OAuth Usage), click Install next to Rapidi. A confirmation window (like the screenshot below) will appear to confirm the installation.
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- Afterwards, you should see the Rapidi app listed under Connected Apps (as seen in the screenshot below).
That’s it! Installing Rapidi as a Connected App is a one-time action that ensures your integration remains compliant and avoids disruption when Salesforce enforces the new rules in September 2025.
If you need help with the installation or permissions, don't hesitate to get in touch with Rapidi Support.
Frequently Asked Questions (FAQ)
What is changing in Salesforce security in 2025?
Salesforce is tightening security for connected apps. Starting August 28, 2025 (for new orgs) and early September 2025 (for existing orgs), Salesforce will block access to any connected app that hasn’t been explicitly installed in your Salesforce org. Only users with the special “Approve Uninstalled Connected Apps” permission can bypass this.
Will my Rapidi integration stop working?
If the Rapidi app is not installed in your Salesforce org—even if it appears under Connected Apps OAuth Usage—your integration may stop working once the new rules are enforced.
What do I need to do to keep my Rapidi–Salesforce integration running?
Go to Salesforce Setup → Apps → Connected Apps → Connected Apps OAuth Usage.
If “Rapidi” is listed, your integration user has authorized it, but you still need to click Install next to Rapidi to fully install the app.
Confirm the installation in the pop-up window.
Once installed, your integration will remain compliant and uninterrupted.
Why isn’t OAuth Usage authorization enough?
Salesforce’s new policy requires explicit installation of connected apps. OAuth Usage authorization alone will not bypass the new restrictions.
What if I use integration users or have custom setups?
All Rapidi customers—regardless of whether you use integration users or custom authorization—must install the Rapidi app as a connected app in Salesforce.
What happens if I don’t take action?
Your Rapidi–Salesforce integration may be blocked, causing data sync failures and potential business disruption.
Where can I get more details or help?
Just contact Rapidi Support—we’re here to help.
Are there risks for other integrations?
Yes. Any Salesforce integration relying on uninstalled connected apps is at risk—not just Rapidi. All vendors, partners, and admins should audit and install their connected apps before September 2025.
Are there best practices for Salesforce admins?
Audit all connected apps in your org.
Install any business-critical app.
Review permissions and OAuth scopes for each app.
Stay informed via Salesforce release notes and trusted community sources.
About the author
Andreea Arseni, Data Integration Consultant
Andreea has extensive experience with data and system integration projects. She is customer-oriented, possesses great technical skills and she is able to manage all projects in a professional and timely manner.
