We are happy to announce our newly updated MS Dynamics NAV 2013 - Salesforce.com Standard Integration.
After a couple of successful implementations of RapidiOnline for customers that have both MS Dynamics NAV 2013 and salesforce.com, we have put together a new Standard Integration that is even more optimised and tailored to these two systems.
Even Faster Implementation Time
With this we have an out-of-the-box working integration between MS Dynamics NAV2013 and Salesforce.com which greatly reduces the time needed to implement this for a new customer (see illustration below).
The integration supports the same objects and tables as our existing MS Dynamics NAV2009 integration solution, but with a number of small yet important adaptions and improvements that we have learned going through these implementations with our customers during the past year or so.
Better Data Consistency
For example we are using the newly released StateCode's and CountryCode's in Salesforce.com to make the integration work better. We have less non-matching data (country names entered in the wrong way - for example UK instead of United Kingdom) between the systems and the conversion between country codes and country names are not needed anymore. We integrate the code fields and each system will automatically display the name fields. All in all it gives a much better user experience.
We generally use the NAV WebServices (available for NAV2009 and NAV2013) when updating or creating new data in NAV. This allows all the existing standard (and custom) code to run just as if a normal user creates the data. The objects that we typically update or create in NAV are: Customer, Contact and Sales Orders, but all NAV Page Objects are supported (both standard and custom).
We have also updated our existing MS Dynamics NAV2009 - salesforce Standard Integration with these above mentioned changes.
We chose RapidiOnline because of their large experience with data integration and MS Dynamics NAV. We looked at other data integration solutions for Salesforce, but these people don’t have nearly the same experience or the same deep support for integration to MS Dynamics NAV as RapidiOnline.
Peter Grandt, Online Manager at Milestone Systems A/S