Industry
Retail Data Integration
Retail runs on many systems at once: tills in the shops, an online store, marketplaces, an ERP and a loyalty programme. When they do not talk to each other the stock is wrong, the reports are late, and the customer finds out before you do. Rapidi connects them so every channel reads the same numbers.
Why retailers struggle with integration
The same five problems turn up in almost every retail estate we are called into.
- Till data and online store data do not match.
- Customer records are scattered across systems.
- Inventory is inconsistent from one channel to the next.
- Reports arrive too late to act on.
- Older integration methods cost too much and take too long.
Each one slows the business down, and together they make it harder to keep customers.
Why retailers choose Rapidi
- Industry experience. Decades of ERP and retail integration work, and a Microsoft partnership since 1987.
- No code. Pre-built templates and on-screen setup, so a non-technical team can run it.
- Transparent cost. Published pricing with no hidden implementation surprises.
- A quick start. Ready-made templates for the common POS, ERP and online store systems.
- Support from people, not a queue. An in-house team that knows both sides of your integration.
- Cloud or hybrid. On-premise systems are reachable without opening them to the internet.
- Room to grow. Add a store, a channel or a system whenever the business does.
- Secure by default. Encrypted transfer that meets GDPR and retail requirements.
What you get out of it
Less manual work
The workflows run on their own, so nobody spends the morning re-keying yesterday's orders.
Lower build cost
Pre-built connectors and configurations instead of a bespoke development project.
Data that agrees
Stock and sales figures stay consistent across every channel and every department.
One record per customer
A single view of the customer, which is what makes a personalised offer possible.
Decisions you can defend
Reports you can act on quickly because the numbers behind them are current.
A clear setup
Simple to configure, and priced without hidden costs.
How Rapidi connects your retail systems
Ready-made templates on a secure cloud platform, joining the three layers a retail estate runs on.
POS and online stores
The checkout systems in your shops connect to Shopify, Magento, WooCommerce, Amazon and eBay. Stock updates as it moves.
ERP and supply chain
Inventory, purchasing and delivery data from Dynamics, SAP and NetSuite brought together in one place.
CRM and loyalty
Customer information from Salesforce, HubSpot and your loyalty programme, joined so service and rewards work off the same record.
Three steps, no developer
- Connect. Choose the systems you want to integrate.
- Configure. Set up the transfers and workflows on screen, without code.
- Sync. Data moves automatically, in real time or on the schedule you set.
What that looks like in practice
A fashion retailer could not keep stock in step between its shops and its website. After moving to Rapidi it synchronised stock in real time across more than 50 stores and its web channels, cut backorders and overselling, improved the reports it plans from, and stopped disappointing customers with orders it could not fill.
What customers say
“The Replicator for Microsoft Dynamics NAV made it possible to take advantage of the integration possibilities in our retail solution. The Replicator is the perfect solution for us as it provides data exchange between 199 stores and the head quarter in an easy, efficient and secure way.”
“I was astonished with what could be done with the Rapidi interface. I never believed it would be this powerful. I never want to work without Rapidi again.”
“I would absolutely recommend Rapidi. I could not imagine our business without it. The system is very reliable and flexible, and it makes life as an IT person so much easier.”
“This partnership has not only enhanced our operational capabilities but also improved our working efficiency and cooperation between teams around the world.”
The systems retailers connect most often
The end points Rapidi is asked for most. If yours is not here, ask us, because the list is longer than the page.
CRM
Salesforce, HubSpot CRM, Microsoft Dynamics 365 Sales, Microsoft Dynamics CRM.
ERP and finance
Microsoft Dynamics 365 Business Central, Finance, Supply Chain Management, NAV, AX, GP, C5, and Oracle NetSuite.
E-commerce
Shopify, and the other storefronts reached through REST web services and OData.
Databases
Microsoft SQL Server, MySQL, Oracle, IBM DB2 on iSeries, Sybase SQL Anywhere, SQLite, ODBC.
Interfaces
REST web services, OData, GraphQL.
Other
Google BigQuery, Storyblok, Lotus Notes, Syspro.
Questions retailers ask
How does integration improve the customer experience?
Joining POS, e-commerce and CRM data gives you one view of each customer, which is what personalised marketing, accurate loyalty rewards and smooth service all depend on. Rapidi moves that data in real time, so the view is current rather than yesterday's.
Can Rapidi connect POS systems to ERP and e-commerce?
Yes. Rapidi supports integrations between the common POS systems, ERP platforms such as Microsoft Dynamics and SAP, and stores such as Shopify and Magento, which is what keeps inventory and sales consistent across channels.
Does Rapidi support real-time retail analytics?
Yes. Once the systems are joined you can watch sales, stock and customer behaviour as they change, which makes promotion, demand forecasting and supply chain decisions quicker to take.
Is it secure?
Data is encrypted in transit, access is controlled, and the setup is monitored. No customer data is stored on a Rapidi server.
What about older systems?
Cloud, on-premise and hybrid installations are all supported, including Microsoft Dynamics NAV, AX and GP, and databases such as IBM DB2.
Stock, sales and customers, in step across every channel
Tell us which till, ERP and online store you run. We'll show you how to connect them without writing code or opening your systems to the internet.